Shipping policy

Shipping Policy

Order Processing:

Orders are processed within 10 business days (excluding weekends and holidays) after payment is received.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates:

Shipping costs are calculated at checkout based on the destination and shipping method selected.

Estimated delivery times vary by location and shipping carrier. Standard shipping typically takes 2-5 business days. Expedited shipping options may be available at an additional cost.

Shipping Carriers:

We use [USPS, UPS, FedEx] for shipping. The carrier is chosen based on the best available service for your location.

International Shipping:

We currently offer international shipping. If available, the customer is responsible for any customs duties, taxes, or fees imposed by the destination country.

Lost, Delayed, or Damaged Shipments:

We are not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances.

If your package is lost or arrives damaged, please contact the carrier within 2 days of delivery to resolve the issue. Claims for lost or damaged items must be filed with the carrier.

Incorrect Shipping Information:

Please double-check your shipping address before placing an order. We are not responsible for orders shipped to incorrect addresses provided at checkout. If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.

Order Tracking:

 Once your order ships, you will receive an email with tracking information. You can track your package using the carriers website.

Contact Us:

For any questions about shipping, please contact us at [werk@projekt132.com].